Provide support for infrastructure and resolution of technical issues. Technical support and analysis from IT side for market business projects and activities. Control and reporting of IT services expenses, planning IT budget for market. Communication with suppliers, service providers and service centers. Supporting and maintaining the equipment inventory (hardware life-cycle management and software licenses). Working with business process owners to analyze and document business and system requirements and ensures that selected solution satisfies the business requirements. Build strong relationship with Global IT and collaborate with them to successfully deliver required IT services. Basic IT trainings for employees. Control of IT policies awareness. Plays an active role in testing of business applications and business continuity for the IT department. Ensure compatibility of business solutions with infrastructure and standards. Work with SAP, Nexthink, ServiceNOW and SharePoint. MCSA: Windows Server 2012 Managing Office 365 Identities and Requirements (70346)

Active Directory administration. Organization of anti-virus protection on the corporate network using Kaspersky Administration Kit. Work with the virtual platform based on products VMware Support and configuring existing infrastructure DNS, DHCP, WSUS, GPO Microsoft Certified Technology Specialist (MCTS) Windows 7 Configuration (70-680) Microsoft Certified Professional - Installing and Configuring Windows Server 2012 (70-410)

Maintenance of computer and office equipment. Data recovery. Analyzing and resolving technical faults. Support and configuring existing infrastructure AD, DNS, DHCP, WSUS, GPO

Work in distributed team and help to continuously improve the quality of the delivered services. Keep up to date with relevant technological developments in general. Preparation of a new PC, data recovery on a PC with technical faults0 Analyzing and resolving technical faults. Dell Certified Systems Expert Associate Server Certification V8.0 Associate Server Certification V10.0 Foundation 2008 Portables Foundation 2008 Desktops

Cybernetics, Informatics

Information and Management, Informatics

Microsoft

Microsoft

Microsoft

Microsoft