• Prepared summaries of the conferences hosted by the Executive Board of Directors and the Economic Councils of the member countries • Drafted reports on financial assessments of the member countries, researched databases and undertook training on World Bank documentation • Carried out research and prepared reports on the developmental strategies of the member countries

• Acted as a mentor and provided training to the new employees • Managed specialized services such as checking, savings and credit card accounts • Informed customers of new services and product promotions and directed customers to the branch representatives