Desktop support engineer (23.07.2013 up to now) • installing and configuring computer hardware operating systems and applications; • monitoring and maintaining computer systems and networks; • talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; • Completing internal user moves including desktop, laptop, dock station, phones and other equipment ; • Install and maintain internal system programs Maximo , ISSOW and etc.; • troubleshooting system and network problems and diagnosing and solving hardware/software faults; • setting up new users' accounts and profiles and dealing with password issues; • working continuously on a task until completion;

Language and literature

Cisco, Network engineer